What Data We Collect and Why We Hold It
When you create an account, we collect the details you submit — name, email address, and any wallet identifier you link, such as your DANA number, OVO account, or GoPay reference. We also record transaction logs each time a deposit or withdrawal is processed through those
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wallets, because payment rails require a reconciliation trail. Beyond account registration, we collect device and session data: your IP address, browser type, and the pages you navigate during a session. This helps us detect unusual login patterns and keeps your account from being accessed by someone
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else. We do not collect data that goes beyond what your account activity generates. We do not purchase third-party marketing lists or append external data profiles to your record. If you contact our support channel, the conversation log is stored so follow-up queries can reference earlier
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context — that helps our team answer faster instead of starting from scratch. Data we hold is subject to applicable local law in Indonesia, and access to certain features depends on whether your region is eligible under local regulations. We review what we retain on a
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rolling basis and remove records that no longer serve an operational purpose.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.